Register in person at the pool during operational hours. Post-dated cheques will not be accepted.
Register by phone (403-851-2299) using VISA or MasterCard.
If the class is cancelled, you'll be issued a full refund or a credit for a future class.
Withdrawal for non-medical reasons before the class starts will be issued a partial refund (the cost of the program less a $10 administrative fee).
Withdrawal for non-medical reasons after the class starts, refunds are not issued.
Withdrawal for medical reasons will be issued a refund at a prorated rate (no administration fee).
A $10 administration fee will be charged for all applicant-requested transfers.
Big Hill Leisure Pool reserves the right to cancel classes because of low registration.
Informed Consent Big Hill Leisure Pool requires all program participants to sign an informed consent form. Forms are available at the time of registration. If you register by phone, parents or swimmers must visit the front desk before the class starts to sign the form. Individuals will not be allowed to participate in the program until the consent form has been signed. Consent forms are valid for one calendar year (July 1 - June 30).
Token-operated lockers are available in the change rooms. A one-time-use token can be purchased at the front desk, upon entry, for 50 cents. The token system allows patrons to pay for use of lockers at the same time as paying admission. This means there is no need for change and lockers can be paid for on debit or credit cards. A number of lockers are available for day use.
Big Hill Leisure Pool (BHLP) opened in March of 1990.
BHLP welcomes approximately 4000 people for lessons each year.
The leisure pool, lap pool and hot tub hold a combined total of 375,000 litres of water.
BHLP has a footprint of 14,000 square feet. The new aquatic centre concept approved by council has a potential footprint of 80,000 square feet.