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- COVID-19 RESPONSE
- Frequently Asked Questions
Frequently Asked Questions
- YOUR HEALTH
- How can I protect myself?
- If I have flu-like symptoms, should I self-isolate?
- SELF-ISOLATION
- What is self-isolation?
- How to self-isolate
- What’s the difference between self-isolation and physical (or social) distancing?
- I know of someone in Cochrane who just returned from a trip a few days ago and has decided not to self-isolate. What do I do? Can they be fined?
- What should snowbirds coming home do?
- Is there a limit to gatherings in Town?
- GENERAL
- How many cases of COVID-19 are there in Cochrane? Can you tell me where these individuals are located?
- Is there somewhere in Cochrane get tested if I am showing symptoms?
- Are we getting a COVID-19 testing site?
- What are the travel restrictions and recommendations?
- Should separated families continue to swap their children between parents?
- Can I still meet friends, gather and socialize at this time?
- Can I take my kids out to play? What Town parks are open?
- Do I need to be worried about my pets getting sick?
- COMMUNITY RESOURCES
- What should I do if I feel anxious or stressed?
- What is being done to support residents financially?
- What should I do if I think a facility or business is not following provincial guidelines?
- I need volunteers/I want to volunteer.
- Our local Society has an AGM and tax reporting coming up - what do we do?
- TOWN BUSINESS
- What is the Town doing in response?
- Is the RCMP building open to the public?
- Are permitted outdoor community events booked through the Town being cancelled?
- Will my garbage/recycling/organics still be picked up?
- Where do I put soiled paper products (when using something other than toilet paper)?
- Can I have a garage sale?
- How are Town emergency services being supported at this time?
- Are there relief measures available to help with property taxes, mortgage, lease or rent payments?
- Will there be a break on taxes and utility bills?
- I recently applied for employment with the Town. What’s the status of hiring for new positions?
- Is COLT still running?
- Can we still spend time in our local parks?
- Are Cochrane’s off-leash parks still open?
- What should I do if I meet someone on a pathway?
- What role, or extended services, is our Urgent Care offering?
- How will information be distributed to those not on social media?
- Where do I find more information?
- Are playgrounds/sports parks open?
- Can I go skating or play on the outdoor rinks? How many people can I skate with?
- LOCAL BUSINESSES
- Should I support local businesses, or stay home?
- When families require groceries or prescriptions, is it okay if all family members go to the grocery store?
- Are there measures being taken to control the flow of public into businesses?
- Are personal service providers (massage, nail techs, hair stylists, etc) working now?
- Will our local stores continue to receive shipments?
- What if I see a business open that’s supposed to be closed?
- FACE COVERING BYLAW
- Are masks mandatory in Cochrane?
- Who would be exempted from wearing a mask?
- How will the Town advise residents if the mandatory mask bylaw comes into effect?
- How can I see if Cochrane has reached 10 active cases?
- What is considered indoor public premises?
- What is considered a public vehicle?
- Are businesses required to enforce the bylaw?
- Can businesses require patrons to wear a mask if the bylaw has not been enacted?
- Do face coverings need to be worn in places of worship?
- Do face coverings need to be worn in private meetings?
- Does this bylaw apply to gyms, sports and fitness centres?
- Does this bylaw apply to restaurants, cafés or cafeterias?
- Will children and staff in daycares have to wear face coverings?
- Does the bylaw apply to schools?
- Why was this bylaw put in place?
- Where can I dispose of used masks in Town?
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