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1. What is an e-scooter?

Electric scooters (e-scooters) are a motor vehicle that are capable of being propelled by muscular power but may be propelled by one or more electric motors. They have steering handlebars and consist of a footboard mount on two or three wheels.

2. How does it work?

Similar to car and bike sharing technology, shared e-scooters will be GPS-enabled and can be rented using a smartphone app. A shared e-scooter can be parked in a designated drop zone that is not impeding pedestrian traffic. It is then available for the next customer, who will be able to locate it and begin the rental using an application on their phone.

3. What company is providing the e-scooters to Cochrane?

In 2021, as a part of the pilot project, Roll was awarded a permit to operate its electronic scooter and bike services in Cochrane, with the purpose of supporting Cochrane's environmental and transportation goals of limiting carbon emissions, reducing traffic congestion and minimizing transportation gaps. 

With the recent news of Roll, ceasing operations in Cochrane for the 2023 spring/summer season, Cochrane Administration is looking at ways to support the remainder of the ongoing two-year Electric Scooter Pilot Project. 

Further details will be provided when more information becomes available. 

4. Do I need to wear a helmet to ride an e-scooter/bike?

Helmets are not required, but strongly encouraged.

5. What age can ride the e-scooters/bike?

Per Provincial Regulations, riders must be 16 years of age or older. A child or any other person cannot be a passenger on a shared e-scooter. They are intended for one rider.

6. What is rider etiquette for e-scooters/bike?

When using an e-scooter, riders are asked to respect pedestrians and those moving slower than you, use your bell to alert those you are approaching, don’t zig zag between pedestrians, and be cautious of those coming out of store fronts.