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Enlist the help of friends and family to search the neighbourhood. Ask them to carry cell phones so they can contact you when they find your pet. Contact neighbours, local vet clinics and other animal shelters to ask if they have seen your pet. To find out if your pet is at the animal shelter, call 403-851-2532 to arrange an appointment to view impounded animals. Place a lost pet report on Petlynx. If necessary, make posters with your pet’s picture to put up around your neighbourhood.
Depending on where you live, you must contact the County or Municipal District in which you reside. You can also contact the Cochrane and Area Humane Society at 403-932-2072 to see if your pet has been brought in. If you have internet access, you can create a lost report for your animal at Petlynx.
Yes, all cats over three months old must have a current Town of Cochrane licence. Licences can be purchased at the Cochrane RancheHouse at 101 RancheHouse Road, Cochrane (cash, debit, VISA and MasterCard) or by phone at 403-851-2500 (VISA and MasterCard). Cat licences can also be purchased online once you fill out a registration form.
- Reunite lost cats and dogs with their owners- Shelter and feed lost cats and dogs- Deliver public education programs- Help neighbours resolve their animal-related conflicts- Provide emergency care to cats and dogs for injured animals- Waste bag dispenser program on our pathway systems- Online animal search- Free trip home with active license
Licences can be purchased at the Cochrane RancheHouse at 101 RancheHouse Road, Cochrane (cash, debit, VISA and MasterCard) or by phone at 403-851-2500 (VISA and MasterCard). Dog and cat licences can be purchased online: just fill out the form online; you’ll get a confirmation email with a user name and password. Licence renewal payments can made through online banking.
Upon your pet's arrival at the shelter, Animal Services will check for a tattoo, microchip and overall health. If the animal has a tattoo or other identification, and the name and address of the owner are known, he or she is held for 10 days, during which time every effort is made to contact the owners. Animals that are not picked up within 10 days are turned over to the Cochrane and Area Humane Society.
Actually, the Town of Cochrane has four dog off-leash areas (see the map):
No matter which park you use, dogs are required to be under control of the owner while in an off-leash area. Dog poop bag dispensers and garbage cans are located at all parks.
Always pick up after your dog; this helps prevent the spread of disease from dog-to-dog and dog-to-human. If you forget a bag, look for one of the poop bag dispensers near Town pathways.
Pets left in cars must have sufficient ventilation, but not a way to reach people who walk by the car. Keep in mind that on a hot day, a dog can suffer heat stroke in 10 minutes. It is wisest not to leave your dog in the car on summer days.
Dogs in the back of pick-up trucks must be secured at all times.
The assessed value is determined through an analysis of properties that have sold in the previous year. Different neighbourhoods or dwelling types may appreciate of depreciate in value at different rates from year to year.
The average market value of single family homes may have decreased overall, but the difference between each neighbourhood may not match the overall year to year change.
Set up the Town as a bill payee through your regular bill payment system; your roll number is your account number. Allow three business days before the penalty date to ensure payments are processed on time. Please retain all documentation.
Check our taxation page if you have any further questions.
There are several different ways to make payment for your Business Licence Renewal: • Credit card by eServices (Invoice number required) • Mail (please make cheques out to "Town of Cochrane") • Credit card by phone- 403-851-2573 • In person (cash, cheque, debit or credit card) • Cheque drop off at Family and Community Support Services at Second Ave W, East Side Entrance.
Water accumulating on your street may be a result of a trap low
Some homes in Town are located near a trap low, an area in the street designed for surface storage during a rain event. For homes near trap lows, rainwater may accumulate on the road nearby, up to and sometimes including the driveway and a portion of the lawn. This is normal for areas with a trap low. The water should completely drain within 24 hours once the rain stops.
If water has accumulated on the road near your house, on your driveway or front lawn, you may be located near a trap low. If rainwater accumulation has not drained 24 hours after the rain stops, please contact Town of Cochrane Operations at 403-851-2590. (Information about the trap low may be on your property title.)
What is a trap low?
Trap lows are used in many neighbourhoods in Cochrane to slow the flow of water into stormwater ponds. We control the flow into stormwater ponds to reduce erosion and allow sediment to settle before the water flows into the Bow River. Alberta Environment requires the Town to control the flow of stormwater into the river to protect the overall environment.
In streets with trap lows instead of traditional storm drains, it may appear that the street is flooding. It is not. Trap lows are designed to hold the water on the street; properties on streets with trap lows are graded to keep the water from foundations.
Why the Town has trap lows
The Town began requiring trap lows instead of traditional storm drains in neighbourhoods built after 1998.
Because trap lows control the rate of release into the storm water system, it is easier to ensure the pipes will not become pressurized from upstream flows and cause potential issues downstream. If the flows are not controlled, downstream impacts could cause manhole covers to lift off, posing a serious safety concern. The storm pond would also discharge the stormwater into the waterways at a rate that could cause erosion.
Is any action required?
In general, no action is required by homeowners who live near trap lows. If rainwater accumulation is not drained 24 hours after the rain stops, please contact Town of Cochrane Operations at 403-851-2590.
Swales are concrete or grass channels used to catch and direct surface runoff. If you have a swale on your property, it is your responsibility to ensure it remains clear and free of debris to allow water to drain freely.
Love your swale
Show your swale a little love and it will help water drain away from your home, your neighbours’ homes and all the way to the storm sewer:
If you have questions about the swale on your property, please contact us:Email
Yes, you may be able to, but please note:
It is the responsibility of the property owner to ensure that the wall or structure is entirely located outside of any utility right-of-ways or easements that may be registered on the property.
If the retaining structure is greater than 1.2m high, an engineering design and building permit are required. A retaining wall that supports a structure or poses a risk to public safety follows the same requirements. Please note: the height of the structure is measured as the vertical distance between the ground levels on each side of the wall.
The design of the wall must be completed by a professional structural and/or geotechnical engineer and submitted with a building permit application to the Town of Cochrane for approval prior to the start of construction.
A lot grading certificate is confirmation that a building lot conforms to Town of Cochrane design grade specifications.
Upon completion of house construction the home builder is required to grade the lot as per the approved building grade plan design grades (these grades would have been approved at the subdivision stage).
How to get a lot grading certificate:
The developer of a new subdivision installs the infrastructure necessary to service the area: water mains, hydrants, sanitary and storm sewer infrastructure, roads, sidewalks, pathways, park areas, storm ponds, lift and booster stations, reservoirs, sound attenuation walls, drainage swales and so on. Once these have been installed, Town of Cochrane Civil Land Development signs a Construction Completion Certificate (CCC), accepting that they have been completed in accordance with the proposed design. A signed CCC is the beginning of a maintenance period where the developer is still responsible for any work or maintenance associated with the infrastructure. The maintenance period can be one to three years, depending on the utility. When the maintenance period expires, the Town performs a final inspection. If the infrastructure is in acceptable condition, a Final Acceptance Certificate (FAC) is issued to the developer, relieving the developer of all maintenance obligations. Once an FAC is issued, the Town accepts ownership.
Visit Permits and Inspections for application forms and explanation of the process.
The best way to protect yourself and your family is to:
Alberta’s Chief Medical Officer stated that anyone experiencing flu, or even cold-like symptoms (sniffles, coughs, etc.) — essentially any physical representation of sickness — should limit their contact with others by staying home. This information may change; always check COVID-19 info for Albertans for the most current recommendations.
Self-isolation is keeping yourself apart from others to prevent the possible spread of COVID-19. You might be the only one in self-isolation in your household, or your whole family might be self-isolating.
What it means:
Reasons to self-isolate (usually for 14 days):
For more details on specific circumstances that require self-isolation, go to alberta.ca/COVID-19
Follow the cleaning and personal hygiene procedures instructions on alberta.ca/self-isolation.
The instructions give details on:
Resources and updates:
Self-isolation assumes you may be infected and includes measures to prevent the possible spread of infection: it means staying home and following strict cleaning procedures.
Physical distancing assumes you may spread the virus or it may spread to you. It includes measures to protect yourself and others in public places by keeping a physical space of two metres or six feet between you and others, following specific instructions for washing your hands, covering your coughs and sneezes, not sharing utensils, and cleaning common objects and surfaces often.
In Cochrane, we’re calling it “physical distancing” so we remember to find ways to still connect socially, even from a distance.
Depending on your circumstances, you may self-isolate for up to 14 days, whether or not you have symptoms.
Everyone else should follow current physical distancing guidelines for as long as the COVID-19 response is underway.
Alberta Health says you should self-isolate for 14 days if:
Self-monitor for 14 days. If symptoms such as fever, cough or difficulty breathing develop, stay home, do not go to an ER or clinic — self-isolate for 10 days from the beginning of your symptoms or until you feel better, whichever is longer. Take the COVID-19 online self-assessment tool and call Health Link 811 if directed by the self-assessment tool.
If you know someone who is not self-isolating when they should be:
The Town is strongly encouraging everyone to follow physical distancing safe health practices and could resort to fining people who do not comply.
On March 25, Alberta’s Chief Medical Officer of Health issued orders under the Public Health Act to legally require returning travellers to self-isolate for 14 days upon returning to Alberta. This legal requirement also applies to close contacts of confirmed COVID-19 cases.
People who violate the self-isolation orders:
Residents returning home from international destinations should follow AHS guidelines to self-isolate for 14 days. They should take all measures to stay home and seek assistance from family, friends and neighbours for help with groceries, errands, etc.
As of March 25, Albertans are legally required under public health order to self-isolate for:
We are following updated alberta.ca restrictions:
Effective Nov. 24, enhanced public health measures are in effect across Alberta. The following mandatory restrictions apply:
Effective Nov. 24, mandatory restrictions on social gatherings, including cohorts, apply across Alberta:
As of end of day November 26, the province is reporting this data on https://www.alberta.ca/covid-19-alberta-statistics.aspx (look for the Geospatial tab):
The province is also reporting school status: https://www.alberta.ca/schools/covid-19-school-status-map.htm
Alberta Health Services (AHS) updates the number of cases in Alberta daily.
AHS is requesting people use the online the self-assessment tool first, then call Health Link 811 for testing and instructions if directed to by the tool. www.albertahealthservices.ca/topics/Page16944.aspx
There are multiple locations in Cochrane where testing may be available.
For full details on testing and locations, please check https://www.alberta.ca/covid-19-testing-in-alberta.aspx.
In general, travel outside of Canada is not recommended and restrictions exist in many areas. Visit canada.ca and alberta.ca for information.
This is a personal family decision. Public health measures are in place which govern and restrict some activities. All residents of Alberta are required to follow those. (www.alberta.ca/coronavirus-info-for-albertans.aspx#p22780s5)
As a community, we encourage people to respect personal space and maintain physical distance. However, we recognize that connecting with family in a safe manner is important; please continue to follow all of the guidelines from Alberta Health to help prevent the spread.
Public health measures are in place which govern and restrict some activities. All residents of Alberta are required to follow those. (www.alberta.ca/coronavirus-info-for-albertans.aspx#p22780s5)
As a community, we encourage people to maintain physical distance, but that is not to say people should distance themselves socially. It is incredibly important for everyone to remain social and kind in all they do: wave to your neighbours, help shovel/sweep their walk, shout out a “hello,” connect with friends and family virtually, etc.
All Town playgrounds, including the Zero Gravity skate park are open for use. Residents are reminded that playgrounds and facilities are available for use at your own risk and are not sanitized. Park users should consider wearing a face mask when physical distancing measures are not possible.
All Town pathways and other open spaces are open for use. Please follow physical distancing guidelines.
Organized activities on public and private sports fields, playing fields and courts are allowed as long as provincial guidelines are followed. Find out more: https://www.alberta.ca/alberta-relaunch-strategy.aspx
Your pet cannot catch or spread the virus. Please feel free to cuddle with them as much as they’ll let you.
If you are feeling anxious or stressed, please call:
Depending on your needs and situation, you may be eligible to receive assistance through Alberta’s Income Support program. Alberta Emergency Income Support offers support for individuals and families to pay for basic expenses like food, clothing and shelter. https://www.alberta.ca/income-support.aspx
The federal government is putting financial supports in place to assist workers and businesses impacted by COVID-19: www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/canadas-reponse/government-canada-takes-action-covid-19.html
If you are concerned an establishment is not following public health orders and guidelines, you can:
Find out more about the provincial business relaunch strategy: https://www.alberta.ca/biz-connect.aspx
Visit the volunteer page on the Town of Cochrane website for a list of local volunteer organizations and the Volunteer Connector resource www.cochrane.ca/210/Volunteering.
There are a number of local Facebook groups looking to connect those who want to help with those in need. Here are just a few that we’re aware of:
We’re encouraging residents to help their neighbours while maintaining physical distance. Here’s a few things you can do:
To donate food or clothing to the Cochrane Activettes Food Bank & Clothesline:
Service Alberta’s Corporate Registry is allowing Societies to cancel all Annual General Meetings until it is deemed safe to do so (hold meetings) by Provincial Health Authorities.
Similarly, Society Annual Returns are postponed until further notice.
While facilities were closed earlier in the year, the Town:
For a short time, the Town also:
The Town continues to:
Find out more: https://www.cochrane.ca/2066/What-is-The-Town-doing
RCMP Detachments across Alberta are modifying service delivery at front counters and restricting access to public spaces. Find out more, including contact information, on cochrane.ca/RCMP
The Town of Cochrane has regretfully cancelled all scheduled and permitted outdoor community events on Town land until further notice.
Our priority is to maintain the safety of our community, clients and staff, by minimizing the potential spread of the virus. We continue to follow the protocols and regulations set by government officials and Alberta Health Services.
To stay up to date on the Town of Cochrane’s COVID-19 response, please visit cochrane.ca/COVID-19.
Yes. The Town continues to provide core services, including waste, recycling and organics collection (on your regular collection schedule), water and wastewater services and emergency response. Download the My Cochrane Collection app to receive collection reminders and potential notifications regarding changes to the collection schedule.
The Waste& Recycling department’s priority is to make sure collection truck drivers can guarantee the regularly scheduled curbside collection service in town.
Therefore, we need to help drivers stay healthy, and as a result, the Town is no longer selling excess waste bags for garbage. This reduces the need for drivers to get out of their trucks and risk potential exposure to contamination.
Options for residents with extra garbage are:
Wipes go in the garbage and should never be flushed down the toilet — even if they say “flushable.” Tissues or napkins with any personal or food waste can go in the organics bin.
Under the current provincial health orders, garage sales are not prohibited, but holding or attending a garage sale increases individual risk for infection. Anyone holding a garage sale should include measures to encourage physical distancing and hand hygiene; anyone attending a garage sale should assess their personal risk factors and take measures to mitigate them, including using hand sanitizer, wearing a mask and maintaining physical distance.
Town resources are equipped with resources and implemented protocols to continue to respond to emergency calls. Action plans are in place to care for all staff.
At the March 23 meeting, Town Council approved the waiver of penalties on late utility payments for a period of four months (March-July), meaning no penalties were applied to unpaid March, April, May or June bills.
The property tax deadline was moved to September 30.
Town Council also approved a temporary adjustment to residential water consumption thresholds at the April 14 meeting, to mitigate against anticipated increases to residential water consumption. More: https://www.cochrane.ca/CivicAlerts.aspx?AID=583
At the moment, billing and payment due dates continue as usual. Payments can be made online, at your bank, or by dropping off a cheque with your remittance stub in the drop box outside the main doors of the RancheHouse. We know these are uncertain times; we are working to keep residents and businesses supported and safe as the situation evolves. The federal government is putting financial supports in place to assist workers and businesses impacted by COVID-19: www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/canadas-reponse/government-canada-takes-action-covid-19.html. The Town is monitoring federal and provincial financial aid programs, the details of which are not yet known, and will be using them to help guide municipal initiatives in support of our residents and businesses.
If you recently applied for a position at the Town, you will be contacted if you are selected for an interview.
Find out more about the process: cochrane.ca/Jobs
COLT is running normally. Please check ridecolt.ca for details.
Yes! Cochrane is known for its beautiful outdoor spaces. While you’re out, please practice physical distancing (2 metres / 6 feet) from others. The Town’s Parks department is doing everything they can to ensure that park users are safe, and signs/barricades are in place where needed.
On/off leash areas – please be considerate of everyone and keep control of your pet, clean up after them, respect other people’s space and physical distancing requirements.
Cochrane’s off-leash parks remain open and are monitored regularly by Municipal Enforcement to ensure residents observe proper physical distancing measures.
To keep our parks open, it is important to remember:
Please keep your distance and help prevent the spread.
We have a fantastic local pathway system and many are out enjoying it daily. Please respect proper physical distancing measures when you encounter others along the path by providing at least 2 meters / 6 feet of space when passing — moving to the far edge of the pathway should be enough space. Don’t forget to give them a wave or say hello!
Our Urgent Care facility – a provincially regulated health care facility – is working at high capacity and doing the best they can to operate as usual.
The Town is following Alberta Health Services as the lead agency and the provincial and federal government direction. All their information is being broadcast by news media outlets online, through radio broadcasts, television and print. The Town will continue to use all methods to get information out to our residents as well.
The Town’s assessment complaint deadline was March 30, 2020. It was not affected by the Ministerial Order issued on March 31, 2020 that extends deadlines to October 1, 2020. Town assessment notices were mailed January 20. Council will determine the 2020 tax rate at an upcoming meeting. Property tax bills are scheduled to be mailed May 29.
The Town of Cochrane reopened playgrounds, including the Zero Gravity skate park, on May 14, 2020 in accordance with the provincial relaunch strategy.
Park users are reminded that playgrounds and sports facilities are available for use at your own risk and are not sanitized. In accordance with Alberta Health Services’ guidelines, physical distancing of two metres is to be observed.
Please avoid touching surfaces such as benches, fences and railings, and follow all recommended health precautions and proper hand hygiene. Park users should consider wearing a face mask when physical distancing measures are not possible.
Do what you feel safe with – some local businesses are still open and are following recommended health measures. Businesses are having a tough time – we’re all in this together. If you can find a way to support them during this difficult time, please do so.
Effective Nov. 27, new restrictions will limit the amount of contact between people in the community, while still allowing businesses to offer services. These measures apply to all communities on the enhanced list (purple areas).
Albertans are encouraged to limit in-person visits to retail locations and use curbside pick up, delivery and online services.
Businesses closed for in-person service
Mandatory restriction – Enhanced status (purple) areas – Effective Nov. 27
Businesses that are closed for in-person service include:
Restaurants, bars, pubs and lounges open with restrictions
Restaurants, bars, pubs and lounges will be open with restrictions if they follow all public health guidance in place including:
Albertans are encouraged to use take out, delivery, drive-thru and curbside pick-up options.
Additional inspections will occur to verify that public health measures are being followed. Establishments that are non compliant may face orders and fines.
Businesses and services open with restricted capacity
Most retail businesses may remain open with capacity limited to 25% of the occupancy set under the Alberta Fire Code.
Some entertainment and event services may remain open with capacity limited to 25% of the occupancy set under the Alberta Fire Code.
All public health guidance and physical distancing requirements must be followed.
Albertans and businesses are encouraged to limit in-person visits and use curbside pick up, delivery and online services instead.
Businesses open by appointment only
Businesses open by appointment only are not permitted to offer walk-in services. Appointments should be limited to one-on-one services.
These businesses must follow all current public health guidance for their sector and should consider virtual options where possible.
Home-based businesses should follow the restrictions for the type of service they provide.
More details are available on the Government of Alberta’s website: https://www.alberta.ca/coronavirus-info-for-albertans.aspx
It is important that we all do our part to help prevent the spread. To protect yourself and others we need to stay home as much as possible. Avoid going out for anything but the essentials and limit the number of people to only those required.
Please designate one shopper for the family and leave everyone else at home. Please take every measure possible to physically distance yourself from one another, whether shopping or being anywhere in public.
Yes, the provincial government has put enhanced infection prevention and controls in place so businesses can open safely. Find out more: https://www.alberta.ca/restricted-and-non-restricted-services.aspx
Wellness and personal service providers are permitted to open as long as they follow public health measures. Details: https://www.alberta.ca/restricted-and-non-restricted-services.aspx
Yes – there’s no need to hoard. Empty shelves create panic, but goods are on the way and we’re still catching up from the rail blockades last month. The borders are still open for shipments.
Certain businesses may open to the public in a limited way if they follow approved guidelines for their industry. Full details are on alberta.ca and are subject to change depending on health indicators established by provincial authorities.
The province has clearly outline which businesses are able to open (and any restrictions) as part of the provincial relaunch plan, which ones must continue to provide pick-up or delivery only, and which businesses must remain closed for now. Any business or organization that does not follow public health orders is subject to fines of up to $100,000 for a first offence and up to $500,000 for a subsequent offence for more serious violations.Anyone aware of a business violating public health orders should submit a complaint: https://ephisahs.microsoftcrmportals.com/create-case/
Full text of the bylaw, approved July 29, 2020.
Yes, the mandatory face covering bylaw came into effect Mon Nov 9, 2020 when AHS reported 14 active cases in Cochrane.
On July 29, 2020, Cochrane Council approved Bylaw 20/2020 that provides the opportunity to make it mandatory to wear a face covering or non-medical mask in indoor public places and public vehicles.
The mandatory requirement will be rescinded when active case numbers are reported to be below 10 for 14 consecutive days.
On November 24, Alberta Health Services announced a Public Health Emergency and mandated masks for all indoor workplaces in communities with enhanced health restrictions in place. This includes Cochrane.
Businesses are not expected to deny services as not everyone is required to wear a face covering. Exceptions to the face coverings bylaw include:
For those who are unable to wear a mask, the bylaw does not require those individuals to disclose the reason for the exemption.
If the mandatory face covering provision is enacted, the Town of Cochrane will notify the community through all means of communication (Town website, social media, digital signage, advertising channels) and make downloadable signage available to businesses and operators should they wish to display them.
The province is reporting this data on https://www.alberta.ca/covid-19-alberta-statistics.aspx (look for the Geospatial tab). Alberta Health Services (AHS) updates the number of cases in Alberta daily.
People will be expected to wear a face covering in any part of an enclosed space to which the public can readily access.
The bylaw excludes premises for which there is an enrolment or membership requirement such as schools and educational institutions.
The rule of thumb is, if the public does not have access to it, it will be exempt under the bylaw.
In the bylaw, a ‘public vehicle’ includes Cochrane On-demand Local Transit (COLT), taxi services and any vehicle that is used to transport members of the public for a fee.
Drivers that are separated from their passengers by an installed screen, shield or other barrier are not required to wear face coverings. The bylaw excludes personal vehicles.
Businesses are encouraged to display a sign at a location that is visible to a person immediately upon entering the public premises or public vehicle, but are not required to.
The business is not expected to evict a customer or refuse service to people who are not complying with the bylaw.
Downloadable signage is available to businesses and operators here. Read Bylaw 20/2020.
Yes. Individual business owners can set their own protocols for their patrons to follow, that are over and above what may be required by a municipality or Alberta Health.
Some services require masks in accordance with their licensing agency and/or Alberta Health requirements.
Places of worship would be included in the bylaw definition of a public premise, as they are enclosed buildings that members of the public have access to.
Those attending places of worship are permitted to temporarily remove their face covering to provide or receive service, such as to receive communion.
A private meeting such as a condo board meeting would not be included in the definition of a public premise, as members of the public would not have access, therefore participants would not be required under the bylaw to wear face coverings, but would be recommended if physical distancing could not be maintained.
People actively engaging in athletic or fitness activities in gyms, sports centres and fitness studios would be exempt from the bylaw.
However, if the facility is accessible to the public, people who are not engaging in such activities would have to wear a face covering.
People who are eating or drinking at a public premises that offers food or beverage services would be exempt from the bylaw. This means people are exempt when they are actively engaged in eating or drinking.
The bylaw excludes premises for which there is an enrolment or membership requirement such as daycares and day homes.
Because daycares and day homes are not available to members of the public, it would be considered private and therefore the bylaw would not apply.
Children under five years of age are exempt from this bylaw.
The bylaw excludes premises for which there is an enrollment or membership requirement, therefore it does not apply to schools.
Recent increases in active cases of COVID-19 throughout the region is concerning. This Bylaw ensures that we are prepared to implement measures needed to respond when/if appropriate. Implementation will be based on active case numbers in Cochrane.
The mandatory requirement will only be enacted if Cochrane reaches 10 active cases and would be rescinded when active case numbers are reported to be below 10, for 14 consecutive days.
The bylaw came into effect Mon Nov 9, 2020 when AHS reported 14 active cases in Cochrane.
Reusable cloth masks should be washed in hot water with your regular laundry and reused; disposable masks can be worn more than once, but should go in your household garbage when soiled or damaged. More details on mask use in the provincial guidelines: https://www.alberta.ca/masks.aspx#toc-2
The Town of Cochrane Eco Centre is located at 50 Griffin Industrial Point.
The Eco Centre is open Tuesday-Saturday from 9am to 5pm. Modified programs available see page for details.
The Town of Cochrane Eco Centre accepts a wide range of materials for recycling. Check the web page for a complete list, including special and seasonal programs.
We are accepting white packing foam free of tape and labels only at this time. Limit of 2 bags per household/business per week for Cochrane and Rocky View only. Proof of residency may be requested.
We are not accepting styrofoam peanuts, meat trays, coloured foam or egg cartons until further notice.
Accepting, sorting, cleaning up and processing Styrofoam at the Eco Centre involves a lot of material handling by staff; safety for the public and staff can not be guaranteed. To safely deliver all other services at the Eco Centre, meat trays, egg cartons, meat trays and take-out containers cannot be currently resumed. Please store your items until such time that the program resumes or bag and put in your black cart as garbage.
You can bring your broken small appliances to the Cochrane Eco Centre and put them into the E-Waste cage. For larger appliances like a fridge, stove, washer, dryer, air conditioner, hot water tank, water cooler or freezer, fees will apply, speak to an attendant when you get onsite and they will direct you. Visa, Mastercard and Interac accepted.
For working used appliances, Home Reno Heaven may accept them but please call first to check their capacity 403-851-1117.
No, the Cochrane Eco Centre does not accept or recycle mattresses or boxsprings. RE-MATT in Calgary does though (403-918- 6411).
No, the Cochrane Eco Centre does not take used furniture. There are various re-use programs in Cochrane and area that might take your used furniture for a donation, otherwise it needs to go to a landfill outside of Cochrane.
No the Eco Centre does not sell backyard composters. Bring your food waste to the Eco Centre for composting or check local retailers.
We hope to offer our next Compost Give-away event in Spring 2021.
The final population figure determined by the 2019 Municipal Census is 29,277.
Cochrane currently has approximately 1388 resident businesses, which includes approximately 748 home based businesses.
Most business friendly; no business tax.
Cochrane Business Development is a great place to start for support and information. They have good working relationships with other groups and agencies that provide services to business; if they don’t have what you’re looking for, they will find someone who does.
Municipal elections are held every four years in Alberta.
Municipal elections in Alberta are regulated by the Local Authorities Election Act, which is provincial legislation. Each municipality also has a Municipal Election Bylaw to regulate any additional details specific to their municipality.
Yes, you must be a Canadian citizen to vote. You also have to be a resident of Alberta for at least six months leading up to the election, and you must live in the municipality you want to vote in.
Yes, you need to show ID to vote. Check the voter ID section for accepted forms of ID (there are lots).
Cochrane Town Council has six Councillors and one Mayor. You can vote for one candidate for Mayor and up to six candidates for Council (fewer than six is ok too).
You polling station depends on where you live in Cochrane. Check for your polling station.
The Town of Cochrane provides a variety of alternatives for voting.
There are four opportunities to vote in advance of election day:
Saturday October 7, 2017, 10am-5pmSpray Lake Sawmills Family Sports Centre, 800 Griffin Road EastWednesday October 11, 2017, 4-8pmCochrane RancheHouse, Council Chambers, 101 RancheHouse RoadThursday October 12, 2017, 4-8pmCochrane RancheHouse, Council Chambers – 101 RancheHouse RoadSaturday October 14, 2017, 10am-5pmSpray Lake Sawmills Family Sports Centre, 800 Griffin Road East
You can request a ballot by mail (which you return by mail) if you won’t be in town on election or any advance poll days. Request a special ballot here.
Returning officers go in person to the Bethany Care Centre and Big Hill Lodge on election day so residents in those facilities can vote.
The Town of Cochrane returning officer announces unofficial election results as soon as all the votes are counted on election day (usually within a couple of hours after the polls close at 8pm). The results become official at noon on the fourth day after the election.
We have links to contact information for all candidates. You can also read the local newspaper and online news sources for articles and interviews with the candidates, or look for opportunities to meet with them in person and ask about their platforms and priorities.
There's more information on Alberta Municipal Affairs website.
Food Hampers for the current week must be requested by 4:30pm on Tuesdays. The food hamper can then be picked up at the prearranged time at the Cochrane Activettes Food Bank at 30 Griffin Industrial Point, Bay 4, 403-932-9290.
PLEASE NOTE: Starting March 15, 2017, payment and requests are both processed at the RCMP detachment.
In order for this arrangement of direct billing to work smoothly, all clients with Alberta Blue Cross coverage must present their Alberta Health Care insurance card and Blue Cross card at the time the service is provided. If we do not receive the required information at that time - or if your plan does not cover the total cost of the ambulance service - we will issue a bill. If you are a Blue Cross subscriber and receive a bill for the full service, please contact our office as soon as you can so that we may review the situation and, if possible, send in the claim directly to Blue Cross. There is a provided time period of one year from the date of service to make a claim to Blue Cross. Whether you are on a government program or a private group or have an individual plan the same basic information is required: your full name, correct mailing address, your date of birth, Alberta Health Care identification number, Alberta Blue Cross group number, class and/or section number and your identification number.
The LUB is a bylaw that regulates land use and development intensity for all land and buildings in Cochrane. The province requires every municipality in Alberta to have an LUB.
The LUB is intended to align with the vision and policies above it in the planning hierarchy (see how):
Other plans that outline the long-term vision for specific areas or uses include the Integrated Downtown Action Plan (IDAP) and Open Spaces Master Plan (OSMP).
The LUB gives the Town the tools to implement these documents by:
To ask to appear before Town Council, or to place an item on a Council meeting agenda, review the Council Delegation Information Sheet and then contact the manager of Legislative Services at 403-851-2500.
You may contact us at 403-932-2674 or FOIP@cochrane.ca to let us know what information you are looking for. A formal FOIP request may not be necessary; if it is, we will assist you https://www.oipc.ab.ca/action-items/how-to-make-an-access-request.aspxthrough the application process. See FOIP page.
The FOIP Coordinator can be contacted at 403-932-2674, or at FOIP@cochrane.ca to help determine whether the records(s) you want access to are routinely available or if a FOIP request is required this form is required: https://www.cochrane.ca/DocumentCenter/View/99
In March 2018, Town of Cochrane Council approved an amendment to the Waste Management Bylaw requiring all multi-unit properties to provide on-site source-separated organics for their residents. The intention of the amendment is to ensure that Cochrane residents living in apartment complexes, condos and unserviced townhome complexes have access to convenient organics services just like single family homes in Cochrane.
All multi-unit properties, households and businesses in Cochrane pay an Eco Centre fee of $5 per month for the operation of the Town of Cochrane Eco Centre and Special Waste programming. The Cochrane Eco Centre accepts everything from excess recycling, household batteries (rechargeable, alkaline and automotive), propane tanks (all sizes), fluorescent light tubes, CFL's, household hazardous waste (chemicals), paint, aerosols, electronics, scrap metal, glass, styrofoam, leaves & grass, tree trimmings, Christmas Trees, printer cartridges, eye glasses, used motor oil, oil filters, oil containers, grease and used cooking oils, food waste, bicycles, clothing and books. All of these programs are funded by the monthly fee.
Your FIRST WASTE, RECYCLING AND ORGANICS PLAN IS DUE ON OR BEFORE JUNE 30, 2018. Ways to submit your plan: • online: use the online form on www.cochrane.ca/multi-unit • on paper: download the form from www.cochrane.ca/multi-unit and mail, fax or email (email@example.com) Town of Cochrane staff will contact you within a week of receiving your form. If you are not contacted within this timeframe, please contact the Waste & Recycling Hotline 403-851-2277 or firstname.lastname@example.org
Your recycling program must be implemented on or before September 30, 2018.
Plans must be submitted for new buildings or when there are significant program changes for existing buildings within 30 days of occupancy or change of ownership.
The following materials are acceptable in most organic collection programs:
Fruit and vegetable scraps
Food leftovers, plate scrapings
Meat, fish, giblets and bones
Dairy products, butter mayonnaise, dressings
Bread, cereal, grains,
Baked goods, candies
Coffee Filters and grounds
Solidified fats and grease
Baking ingredients, herbs, spices
Houseplants, cut and dried flowers
Nuts, pits, seeds and shells
Soiled paper towels and tissues
Pizza boxes, no plastic inserts
Yard and garden waste (consider volume increases when grass clippings, leaves, tree trimmings and yard and garden waste is accepted)
Alternative materials accepted (confirm with collection company if these materials will be accepted)
Flour and sugar bags
Dryer sheets and lint
Used paper cups and plates
Compostable serving wear and bags
Yes, the program applies to smaller properties, however properties with 25 or fewer units have some additional options available to them. 8 or fewer units Owners or managers of multi-unit properties with eight or fewer units may apply to receive and pay for the Town’s automated waste, recycling and organics cart service. Contact Waste & Recycling Services directly at 403-851-2277 or email@example.com to determine eligibility. 25 or fewer units Owners or managers of multi-unit properties with 25 or fewer units may apply for exemption from hiring a private recycling collector through their Waste, Recycling and Organics Plan. If approved for exemption, you are still required to: •Set up and maintain onsite storage of all recyclables •Self-haul recycling: assign hauling of recyclable materials to yourself, an employee or volunteer to a verifiable recycling facility such as the Cochrane Eco Centre. •Inform your residents of the recycling/organics program details in writing (by letter, brochure, poster etc.) within 30 days of move-in. Contact Waste & Recycling Services directly at 403-851-2277 or firstname.lastname@example.org to determine eligibility.
Perhaps but not necessarily. You need to ensure that you monitor your program to ensure that you have the appropriate frequency of collection, type and number of containers. Yes, you are adding organic collection (which is usually cheaper than waste collection), but you should be able to reduce the number containers and frequency of your waste collection (which is currently comprised of 50% organics waste) which should save you money.
You may be able to replace waste containers with organic containers requiring the same amount of space as before; for example, if you have two 6-yard dumpsters for waste, replace one with a 6-yard organic dumpster.
Consider expanding your waste, recycling and organic collection area into an unused space, like a rarely used parking spot. Your collection company and the Town of Cochrane Waste & Recycling Services can help you identify areas for organic container placement.
The Town of Cochrane will provide some standardized communication material to help educate your residents, including posters, brochures, graphic files and sign templates. Request communications materials through the Waste & Recycling Hotline 403-851-2277 or email@example.com. Graphic files and electronic sign templates can be downloaded from www.cochrane.ca/multi-unit
There are many ways to introduce a new organic collection program. Based on experience, we suggest hosting a one-time kick-off event. Here are a few examples:
A party for the property residents that combines food (for example a BBQ) and entertainment (music or games) with an introduction to the new organic collection program. Activities can include demonstrations on how to set up your in-unit organics, where and how to take organics to the collection bins and examples of items acceptable in the program. As residents arrive they can be directed to sign in and receive their organics brochure (and bin if you are providing them)
Pros: Suitable for all sizes of properties. Fun. Highly visible. Promotes conversations and community building. Residents will associate the new organic collection program with a positive experience.
Cons: Requires a suitable space. Cost for food and/or entertainment. Time consuming to plan. Need sufficient staff/volunteers.
Community Meeting/Open House
A resident gathering in a common area, either as a stand-alone event or plan it to coincide with an already scheduled AGM or other meeting. An open house format allows residents to drop in and leave after they have asked questions and picked up brochures. Residents can be directed to sign in (allowing you to track who attended and follow up with those who couldn’t attend). Set up a demonstration showing in-unit storage options and how organic containers need to be used. Provide some refreshments.
Pros: Not very time consuming. Low cost. Few staff/volunteers required. Drop-in format encourages residents to pop in.
Cons: Less fun than a party.
On a specific date, go door to door to distribute in-unit bins (if you are providing them) and information materials about the program. This gives you the opportunity to explain the program to each resident, including what is acceptable and where the organic collection bins are located.
Pros: Good choice for smaller properties. No extra cost. Easy to keep track of who you spoke with.
Cons: Time consuming for larger properties.
However, you chose to roll out your program, ensure you keep track of who attended events and who you spoke to. To reach those that were unable to attend events or were not home when you went door to door, consider leaving the brochures and program information at their door with your contact information so that they can contact you with questions. Use your newsletter or email distribution list to reinforce the messaging electronically. You could also set up a closed Facebook group for your property residents where information can be provided and residents can join in the conversation.
Most residents of multi-unit properties support organic diversion and welcome a program being established if it is convenient and easy to use. Some residents may be concerned that the in-unit container will smell and will attract pests. You can address this concern by reminding them that it is the same material that was in their garbage before, just being put into a different container. You can also provide them with the tips about using certified compostable bags, paper bags, layering their organics, adding paper, keeping the lid closed and cleaning the in-unit container frequently. If they are concerned about the space required for the in-unit container, remind them that most of waste produced in the house is organic material and they may want to consider using a smaller waste container. There are also many options for organic and waste containers that will minimize the space required. We also suggest you emphasize the program’s benefits when chatting with residents: diverting organics is essential for environmental sustainability and significantly reduces the amount of waste going to landfill.
If structural alterations will be made to the property to accommodate waste, recycling and organic containers, waste collection areas or waste enclosures, visit with the Town of Cochrane’s Planning and Development Services Department to learn about any permits that may be required:
Town of Cochrane Planning & Engineering Services
403-851-2570 or firstname.lastname@example.org
No. Washing, repairing or servicing a vehicle on or near any Town road or street ("highway" in the provincial Traffic Safety Act) in a manner that allows soap suds, mud, cement, refuse, debris, tar, oil, grease, antifreeze or other vehicle fluids to flow onto or enter upon a Town road or street is not permitted.
No, you don't have to create an account to use the MY Cochrane mobile app. Cancel the request and carry on using the app.
My Cochrane is a great way to get all the notifications you’re interested in: emergency alerts, events, waste and recyling collection, RFP postings and more. Tap the Notify Me icon, tap the categories you'd like to sign up for, then tap beside the way you'd like to get notifications: email or text (you'll be asked to provide your email address or phone number).
Developers of new subdivisions install infrastructure to service new homes: water mains, hydrants, storm ponds, swales, sewers, roads, sidewalks, pathways, parks and more. Infrastructure must comply with regulations and pass Town inspections. After they pass inspections, Construction Completion Certificates (CCC) are issued and maintenance periods (1-3 years) are served. The Town performs a final inspection; if the infrastructure is in acceptable condition, the Town issues a Final Acceptance Certificate (FAC). Once an FAC is issued, the Town accepts ownership of the infrastructure and takes over service and maintenance.
No development can go ahead without a Council-approved planning document, whether that’s an Area Structure Plan, Neighbourhood Plan and others. To find out what’s been approved in your area, go to cochrane.ca/Neighbourhoods and look for plans in your area.
Cochrane’s 60+ km of pathways connect neighbourhoods and increase our mobility options. All new areas must include parks and pathways. In general, locations are part of the neighbourhood approval process There are challenges in some areas because of proximity to highways and railway tracks. The Town is currently updating the Transportation Master Plan (Connecting Cochrane) to identify future links. For more on long-term transportation network plans, go to cochrane.ca/Transportation. For neighbourhood plans and maps, go to cochrane.ca/LocalInfo
Town planning follows a legislated process, and becomes more specific with each step. This ensures consistency across services (connecting to Town water, for instance), and allows the Town a view of the big picture: sustainability, long-term impact and managed growth. There are parts of the process where the public can provide input More info and a map are on cochrane.ca/Planning.
Paper, cardboard and certified compostable bags are allowed in the organics cart. Look for these two symbols when purchasing your certified compostable bags.
All the material collected in green carts is used to make compost, a valuable material for helping grow plants, enhance Town parks and help nearby family farms and other agriculture operations. It takes about one year to turn organics into compost. We do compost give-away events every Spring so residents are able to get free compost for their gardens!
Cochrane's organics collection program accepts pet waste as long as it is in compostable bags. There are two logos we trust to be "certified compostable".
Yes, you can use a bag in your kitchen catcher — it makes it easier to move your organics to your green cart and can help keep your kitchen catcher clean. Make sure you use the right kind of bag: paper or certified compostable ONLY. Do not use plastic or so-called biodegradable bags. Look for logos that indicate “certified compostable.”
There are a few ways you can prevent smells: • Sprinkle in some baking soda • Rinse it out with vinegar • Wash it in your dishwasher • Line with a single piece of newspaper/cardboard • Wrap food scraps in a paper towel, newspaper, paper bag or box. In summer, you can also keep material frozen until organics collection day.
Your green cart will NOT be emptied if the lid is open or if it contains ANY of these materials: aluminum, bricks or stones, ceramics, cigarette butts/ashes, clothing, diapers, garbage, glass, glossy paper, hazardous waste, lumber, medical waste, metal, plastic bags or containers, plastic straws, plastic wine corks or styrofoam.
Using an in-sink garbage disposal unit puts more solids into the sanitary pipes, which leads to increased clogs and blockages. This means more service calls and added costs for the Town and homeowners. Using your organics cart ensures the material is used to make compost.
A Festival and Events permit is required to host any event in a Town park. Please call 403-851-2535 for more information.
If you would like to honour a loved one, family or group with a bench or picnic table in a Town park, you can purchase a piece of park furniture and have it installed by Town Parks staff, complete with bronze plaque. Find out more or apply.
A permit is required to access your property through a Town park or pathway. Contact us at least 72 hours before you need access 403-851-2590 or email@example.com
Please be prepared with information such as the type, size and weight of vehicle being used, materials to be transported, and the length of time required to complete the work. All permits are weather dependent. There is no charge for the permit. Permits are assessed on an individual need basis.
Fishing is permitted at Mitford Pond. Mitford Pond is stocked annually with trout. Anglers 13 years old and younger are allowed to use bait and keep one trout per day. All other anglers 14 years and older, must release their catch and use single barbless hooks on their lures or flies, absolutely no bait. A license is required by any person 16 or over. There is no night or ice fishing permitted.
There are no circumstances in which stormwater ponds are safe for walking, skating or any other use: the surface may look solid, but changes underneath present a significant danger. Stormwater ponds are not formed naturally. They are specifically created to take run-off from local streets and filter it before it flows into the river.
There are a number of reasons they are not safe:
A variety of local bylaws and provincial regulations govern when you need a permit. This may also vary with the specific circumstances surrounding your project. It is always best to contact Permits and Inspections at 403-851-2572 to discuss the specifics before starting any new work. Click here to see a list of work that requires permits.
The Safety Codes Act requires that all contractors and homeowners in Alberta obtain permits prior to commencing work on buildings covered by the Alberta Building and Fire Codes, the Canadian Electrical Code, the Gas Codes or the National Plumbing Code. Click here to see a list of work that requires permits
You do not need a permit if you are building a fence that is in compliance with Cochrane’s Land Use Bylaw (Sections 11.6 and 11.7). This means the fence height should not exceed 2.0m in the rear yard, and should not exceed 1.0m in the front yard. For corner lots, sightlines have to be maintained. This means the property corner facing two streets should maintain a 7.6m x 7.6m triangle sightline, in which no vegetation or structures should exceed 1.0m in height. Also, many properties in Town have utility right-of-ways in their front yards. A fence should not be placed within the right-of-way.
As with any project where digging is required, always do a locate request through Alberta One Call.
The Cochrane Program and Activity Guides come out in mid-May (summer programs), mid-August (fall and winter programs) and early December (winter and spring programs). (Please note: the 2019 winter/spring guide comes out Jan 2, 2019.)
Registration starts at 9am the day the Program & Activity Guide comes out. Registrations are accepted by phone at 403-851-2534 or in person at Cochrane FCSS (209 Second Avenue W) during business hours.
The Winter Activity guide comes out January 2, 2019; registration for winter/spring programs starts January 7, 2019. We're launching a new online registration system in January — watch for more info and instructions coming soon!
We're always looking for artists to participate in monthly ClubHouse Art Walks. Find out more!
Town of Cochrane recreation programs are in transition following a recent reorganization. The Town is using this transition as an opportunity to evaluate recreation programs and goals before moving forward. While programs currently offered by the Town may change in the coming months, no final decisions have been made. The Town continually reviews its programs and services to provide opportunities that improve the quality of life of our residents.
Christmas Light Up is a community event organized by the Cochrane Light Up committee. It is usually scheduled for late November or early December and supports the Cochrane Activettes Share Your Christmas.
Please review the Arts Endowment Fund policy and contact us to follow up.
Local artists are invited to display their work in the administration lobby on the second floor of the Cochrane RancheHouse. Contact us if you are interested in one of our monthly bookings.
The official unveiling of Cochrane's own Canada 150 Mosaic will be on Canada Day 2017. Cochrane is proud to be a part of the largest mural in this national project, spanning 40 feet long by 8 feet high!
The framework for procurement and contracts is directly related to Cochrane’s commitment to manage Town finances and resources responsibly and report on them to the community.
Complaints/concerns and physical copies of the supporting documentation must be submitted to the contact person for the bid. If the concern cannot be resolved at the department level, the complaint may be referred to our legal and/or process department for review. If a meeting is required, or if litigation follows, the process will follow its due course.
Common reasons an RFP bid is rejected:1. Lack of evidence of your experience relating to the project. 2. Too verbose (unnecessary padding) of the document. 3. Lack of required documentation.4. Financial errors in budget/financial documents.5. Lack of appropriate project planning in the estimated time/cost. 6. Proofreading/spelling mistakes. 7. Late submission. 8. Lack of signature approving that the bid comes from your office.
Common reasons a bid is accepted: 1. Full evidence of experience, capabilities and resources. 2. Price (competitive, fair and market-base )3. Appropriate project planning in the estimated time/cost.4. All required documentation provided.
The RFP includes detailed information, including but not limited to: • Department managing the project• Location of the project/service/goods required• Restrictions, constraints on the SOW• Required deliverables, standards and outcomes• Risk management details and success factors• Performance and evaluation standards/criteria• Applicable municipal, provincial, federal legislation or guidelines• Terms and conditions of the bidding process• Public reporting (post-award) and filing requirements
Weighted criteria can usually be broken down into key areas: planning/execution approach, capabilities/experience and price; the RFP usually lists the weighted criteria, including relative weightings. The evaluation criteria will be different for each project, so do not rely on past RFPs to determine your potential for success.
Final award is determined on final scores in both steps of the evaluation process.
Our evaluation takes into account your company’s best project approach, capabilities and resources, pricing, scheduling, and supplemental documentation. The winner who receives the contract will have met the right balance of all these aspects, measured against the weight of each part of the RFP requirements and the evaluation criteria.
Volker Stevin maintains the highways and traffic lights within the Town for Alberta Transportation. Please call 888-877-6237 or visit their website.
If water has accumulated on the road near your house, on your driveway or front lawn, you may be located near a trap low. A trap low is a device that slows the flow of water into stormwater ponds; it is designed to hold the water on the street (properties on streets with trap lows are graded to keep the water away from foundations). If rainwater accumulation has not drained 24 hours after the rain stops, please contact Town of Cochrane Operations at 403-851-2590. More info on trap lows.
Stormwater ponds are specifically created to take run-off from local streets and filter it before it flows into the river.
Stormwater ponds are not ever safe for recreational use (skating, walking) for a number of reasons:
Your annual tax bills were mailed June 22 and taxes will be due by September 30, 2020. The taxes billed will cover the period January 1 to December 31 of 2020. Supplementary taxes (November tax bill) are due December 31.
You can pay your property tax bill at the Town office located at 101 RancheHouse Road, with cash, money order, personal cheque, bank draft or debit card. PLease bring the remittance portion of your tax bill. You can also pay through your bank’s telephone or internet banking. Please note: credit cards are not accepted for property tax payments.
Yes, there is a penalty if you miss the property tax due date.
The due date for property tax payment is the date shown on the front of your tax bill. To avoid a penalty, payment must be received no later than the due date. If your bank is paying your taxes you are still responsible for ensuring they are paid on time.
Penalties are imposed under the authority of the Town of Cochrane Tax Penalties Bylaw 08/2008, which was passed pursuant to provisions of the Municipal Government Act and cannot be waived by the Town of Cochrane Tax Department.
Property tax account balances remaining outstanding after the due date are subject to the following penalties:
A further penalty of 15% is applied on January 1 to the total outstanding balance as of December 31 (including taxes and applied penalties).
No, we can not accept property tax payments on credits cards. Check our Methods of Payment page for all the ways you can pay your property tax bill.
If you are paying principal, interest and taxes (PIT) to your mortgage company, you will receive the original tax bill for your records and the mortgage company will receive an invoice for your taxes. Your tax bill will show the name of the company we are invoicing.If you believe you are paying PIT and the mortgage company name does not appear on the bill, contact your mortgage company immediately.If a mortgage company is indicated on your bill and this firm is no longer responsible for your tax payments, you are responsible for paying the bill.
Single family homes are described on tax bills as “Res Single Family Improved,” which means your property has an improvement on it from a bare lot — your house. It does not indicate an improvement to your home from last year; it’s a way to differentiate between properties with buildings and those without buildings.
Your previous tax information is here on the Town website:
Don't know or don’t have an Access Code and Password?
No problem. You can register and access your information immediately. All you need is your recent Assessment Notice or Tax Bill.
Note: Keep your Access Code handy. You’ll need it to log in once your registration is complete.
To find your property tax total:
The property taxes each resident pays is calculated in proportion to the value of the real estate property they own. Determining the value of a property for taxation purposes is known as assessment. Assessed values are a means of fairly distributing the town tax burden and ensuring that each property owner pays a fair and equitable level of tax. Find out how your property assessment is determined.
Annual assessment notices are mailed to property owners by the end of January each year. The assessed value reflects the value of your property based on economic conditions as of July 1 and physical condition of December 31 of the previous year.
Check for agendas for upcoming meetings (posted by 3 pm on the Friday before the meeting). Meetings begin at 6 pm and are held in Council Chambers at the Cochrane RancheHouse: 101 RancheHouse Road.
All Council members have their own individual email addresses. There is also a main phone number, 403-851-2500, where messages can be left with the executive assistant.
If your cart was not collected please call the Waste & Recycling Hotline at 403-851-2277. If you receive a voice message, please leave your name, address, colour of cart missed and the time your cart was put out for collection. We will call you back during regular office hours (Monday - Friday 8:30am - 4:30pm excluding statutory holidays).
Carts must be out at the curb no later than 7am on your collection day. Roll your carts back in by 7pm.
Please see the collection calendar and map page. Search your address, print your calendar and sign up for automatic reminders.
There are only two days we don't collect, Christmas Day and New Years Day. If your collection falls on either of these days, check your zone calendar or our Eco Centre Facebook page to learn what day they will be collecting to make up for your missed collection day. All other holidays, waste, recycling and organics will be picked up as scheduled.
No. Carts are the property of the Town of Cochrane and are assigned to addresses rather than people. Please do not take your carts with you when you move. If you need carts at your new residence, call the Waste and Recycling Hotline at 403-851-2277.
Call the Waste and Recycling Hotline at 403-851-2277 and we’ll help.
Where you store your cart is up to you as long as you don’t leave it on the street. Residents with front street collection will find it easy to store the carts in their garage, on their front deck, or along the side of their house. Residents with alley collection can store their carts in their garage or against their back fence. Choose the storage location that works best for you. Please ensure your carts do not impede traffic and are not stored in a way that may be obtrusive or unsightly to your neighbours. Carts need to be rolled out by 7am on your collection day and rolled back in by 7pm.
If your cart is damaged or missing, call the Waste and Recycling Hotline at 403-851-2277 immediately.
Damaged carts are repaired or replaced by our Eco Centre team within a week of your call.
Missing carts generally find their way back to the address within a week. If your cart has been missing for over a week, a replacement cart will be issued at the expense of the property owner.
The limit on curbside residential waste collection in Cochrane promotes waste diversion and gives the Town of Cochrane the ability to control waste disposal costs. The limit on curbside residential waste collection is one 120L waste cart per household per week.
If you have excess waste you have 3 options:
1. Purchase Town of Cochrane excess waste bags, put your waste in the bags and place it beside your waste cart on your collection day. Bags can be purchased at the Cochrane RancheHouse, Operational Facilities or at the Cochrane Eco Centre during regular operational hours for $3 each.
2. The Cochrane Eco Centre (50 Griffin Industrial Point) accepts clear bagged household waste for $3/bag. All recycling and organics must be removed prior to disposal.
3. If you have excess waste on a regular basis you can make arrangements for an additional waste cart; a set up fee and an additional monthly charge will apply. Please call the Waste and Recycling Hotline at 403-851-2277 for details.
All waste must be bagged and tied inside the waste collection cart. Residents are welcome to use plastic, paper, biodegradable or compostable bags to contain their waste within the cart; you are not limited to using standard black garbage bags. Waste is bagged so the truck operator can easily and safely collect any waste that misses the hopper during the tip. It also prevents damage to the moving parts of the collection trucks. Un-bagged waste can become entangled in the chain and cause hydraulic breakdowns.
It is the responsibility of the resident to ensure waste put out for collection is bagged and fits inside the cart with the lid closed so that it is impervious to weather, animals and birds. Please clean up the mess, bag the waste and ensure your cart lid is closed.
Don't put the following items out for waste collection:
For more information call the Waste & Recycling Hotline at 403-851-2277.
Paper coffee cups go into the organics cart. Styrofoam coffee cups go to the Eco Centre. Mixed material coffee cups go into the garbage.
Plastic coffee cup lids, straws and stoppers go into the waste cart.
Clean, dry coffee cup warmers go into the recycling cart.
As you can see it's best to use a re-usable mug. Many local coffee shops provide discounts when you bring your own cup!
Excess recycling can be delivered directly to the Eco Centre during operational hours. Alternatively, if you have excess recycling on a regular basis you can make arrangements for an additional recycling cart; a one time delivery fee and monthly collection fee will apply. Please call the Waste and Recycling Hotline at 403-851-2277 for details.
The Town of Cochrane Eco Centre, located at 50 Griffin Industrial Point accepts;
Fridges, freezers and water coolers for a $40 fee each.
Stoves, washers, dryers and dishwashers for a $30 fee each.
Hot water tanks for a $15 fee each.
Home Reno Heaven in Cochrane also accepts working appliances less than 10 years old at 136 Charlesworth Avenue. Call them at 403-851-1117.
Cochrane Bottle Depot205 Railway Street East. Phone: 403-932-4399.
Like most municipalities, the Town of Cochrane collects fees from residents and businesses in order to finance waste, recycling and organics collection services. These rates are adjusted as required to reflect the costs associated with offering curbside collection services. Currently, all households pay $22.55. All households and businesses in Cochrane also pay an Eco Centre fee of $5.00 /month for the operation of the Town of Cochrane Eco Centre and Special Waste Programming.
With the completion of the recent upgrade, Cochrane's plant has one of the strictest approvals in Alberta, and it is one of only a few that combines three state-of-the-art processes under one roof, along with a control system that rivals any modern manufacturing plant in operation.
Cochrane's water is considered hard because of the amount of calcium in it; the calcium occurs naturally at the mountain source. It typically measures as 180 mg/L or 10 to 11 grains per gallon hardness.
The water pressure in our system is usually constant, but in periods of high water use, slight pressure variations can occur. Sudden and drastic pressure changes should be reported to Operational Services at 403-851-2590.
As well, each home has a pressure-reducing valve that may go out of adjustment and require setting (the valve is part of your home plumbing system and is private). Call a plumber if you suspect a problem with the valve in your home.
Our highest demand day came in 2016 when we used a total of 13.9 million litres of water. Our population was 25,122 at the time, which means on that day we used an average of 552 litres of water per person. In 2017, we averaged 238 litres per person per day in the winter, and 354 litres per person per day in the summer. In 2008, Town Council decided that expanding our current water treatment plant will enable us to use the remaining capacity of our existing license. This option is the most cost effective and involves the least risk.
We have numerous conservation initiatives that have been successful such as the three-tier water rate, the water conservation rebate program and a low-flow fixture requirement. The Water Utility bylaw limits the time of day you can water outside year round. Since the bylaw was originally approved in 2008, Cochranites have reduced their average water consumption approximately 15%.
The Town has also partnered with ExactET on a local weather station that can send information to irrigation systems so that they only use the water your soil really needs. We are also working with Parks to pilot irrigation systems controlled by this weather station.
As an organization, the Town has a policy in place to look for ways to reduce water consumption in the Town operations as well as in the community. We continually research new initiatives to consider for water conservation.