Water Loss Mitigation

The Town of Cochrane knows how important our water and water-related pipes are. To preserve and maintain our water systems, the Town is working to mitigate any water loss the system may be experiencing due to service leaks. Service leaks can occur from:

  • deterioration after years of usage
  • extreme temperature fluctuations
  • flaws in the material
  • installation and soil type

Water system integrity survey

be proactive on the issue of water loss, the Town will be starting a water system integrity survey. This project will take several years and will look at all the water pipes that belong to the Town, including the water valve at the property line between the Town and the property owners.  

During the inspections, the crews will search for possible water leaks or breaks. If they find any on the property owner’s side of the water connection, it’s the property owner’s job to fix them. So, property owners should be aware of this responsibility and check their insurance policies to see if they have coverage for leaks and breaks.

Homeowner and Town water service responsibilities

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Image showing an illustrated house and water main outside under the road and the curb stop valve where the infrastructure becomes the residents property

 

The Town takes care of, and is responsible for, the water service from the water main to the curb stop valve. The pipe from the curb stop valve to the property line belongs to, and is the responsibility of, the property owner. 

Ignoring an identified water system leak could result in an unexpected water service failure and/or foundation damage to the home or adjacent properties. Homeowners can look out for the following to see if there may be a problem with their water service:

  • reduction in water pressure within the home 
  • sump pump in basement running regularly 
  • constant water running noise from the basement, with no visible source
  • soft or wet ground not associated with an irrigation system 

If you believe you have an issue with your water service, Town staff are available to investigate the concern to help determine if there is a leak with the water service connection. This is a complimentary service at no charge to you, the property owner.