Keep curbside collection running smoothly!
Following these simple requirements helps ensure a successful pickup on your scheduled day:
- Place carts at the curb or alley edge by 7:00 a.m.
- Leave at least 1 metre (3 feet) of clear space around each cart
- Avoid contamination by placing only accepted materials in each designated cart
- Ensure carts are not overfilled (lids can close fully), and items are loosely arranged to prevent them from getting stuck during collection
Look up your address in the My Cochrane Collection tool below. Once your address is selected, you can sign up for reminders or get a printable calendar.
All zones and community collection schedules are listed below.
Missed collection day?
Did your cart meet all requirements but was not collected? Contact us with your name, address, phone number and colour of cart missed. Someone from our team will call you back by the next business day.
Collection tag on your cart?
Finding a collection tag on your blue cart means there was something in the cart that shouldn't be, or something in the cart wasn't prepared correctly. Check your tag for specific details.
If there is a tag and your cart was collected, the contamination was minimal and we encourage you to correct it moving forward.
If there is a tag and your cart was not collected, the contamination would jeopardize the quality of the truck load. You will need to correct this before the next scheduled collection day. Our operators leave the tag stapled around the cart handle, which helps them communicate with a household in a safe and educational way.
Carts blocked by vehicles will not be collected. Is a parked car on your street or alley preventing collection? Contact Municipal Enforcement.