Canada Post strike
If you receive your bill by mail, it may have been delayed due to the postage strike.
Here’s what to do:
Sign up for eServices: Create an account at Cochrane.ca/eServices
Check your balance anytime
Switch to convenient, paperless notifications (eBills)
Need assistance? Email us at utilities@cochrane.ca or visit reception at the RancheHouse or The Station for support
Create, update or cancel your utilities account

How is sewer consumption calculated?
Cochrane uses water consumption to calculate sewer consumption. We track the volume of water delivered to your home and use this volume to calculate the sewer consumption on your utility invoice.
The calculation process can differ depending on whether you have account history. If you lived in your home from November to April, you have an account history.
Electricity and natural gas
Electricity and natural gas services are available from energy generation and retail services affiliates. Use the Alberta utilities customer advocate tools to compare electricity and gas prices, view historical rates, or get help resolving utility related issues.