Create, update or cancel your utilities account

Your utility accounts connects you to water and sewer services, waste & recycling and organics collection and Eco Centre services.
Person using a calculator

Electricity and natural gas services are available from energy generation and retail services affiliates.  Use the Alberta utilities customer advocate tools to compare electricity and gas prices, view historical rates, or get help resolving utility related issues.

Utilities Consumer Advocate

How is sewer consumption calculated?

Cochrane uses water consumption to calculate sewer consumption. We track the volume of water delivered to your home and use that number to calculate the water consumption amount on your utility invoice.

Your monthly utility bill includes consumption data recorded from the previous month.

The calculation process can differ depending on whether you have account history. If you lived in your home from November to April, you have an account history.