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1. Who can access services? What types of services and programs do you offer?

• Families with children 0-18 who live in Cochrane and Area can access services and programs at the Family Resource Network.  
• Our Family Resource Workers provide families with a single point of access to a range of local support programs. They provide information, referrals, system navigation, advocacy, and support. They assist clients to identify their goals and problem solve. FRW’s work closely with other FRN team members and external partners to provide wrap around/coordinated services.  
• Our Family Support Workers provide caregiver capacity building sessions and groups for families with children 0-18 as well as early childhood (0-6) groups and developmental screenings. They currently provide virtual Tip Talks on a variety of parenting topics, opportunities for parents to connect with each other, and other Triple P programs designed to support caregivers in parenting.  
• We are partnered with the Children’s Cottage who provide home visitation program for parents with children 0-6 and the Boys and Girls Club of Cochrane who provide youth programming 7-22.  
• We offer a lending library with books for children as well as parenting books and child development related resource bins.  

2. How do I access programs/services?

Please call 403-851-2265 to talk to someone at the FRN.  

3. Are you running groups during Covid-19?

All groups are currently virtual during Covid-19. Please check our Facebook page or website for a calendar of events.  

4. How and where do I get a food hamper?

• If you have a family with children birth to 18, please contact the Family Resource Network at 403-851-2265. 
• If you do not have children, please contact Family & Community Support Services at 403-851-2250. 
• Both locations will forward you to a Community Resource Worker to arrange for a food hamper and pick up time.  
• Food hampers for the current week must be requested by 4:30pm on Tuesdays. The food hamper can then be picked up at the prearranged time at the Cochrane Activettes Food Bank at 30 Griffin Industrial Point, Bay 4, 403-932-9290.  

5. Is there affordable housing in Cochrane?

The HomeStead apartment building at 209 – Second Avenue West is run by the Cochrane Society for Housing Options as well as their location in Sunset. Information and a wait list application can be found on their website. It can also be found at our office at 127 1 Avenue, Family Resource Network, Monday to Friday 9am - 4pm.  Closed for Lunch 12-1PM. Please call or stop by for more information. If you have questions, please reach out to Sandra at 403-851-2565.  

6. Where do I find the Town Program & Activity Guide?

• Due to Covid-19 the Town of Cochrane is currently offering a virtual guide every 2 weeks. 
• Visit www.cochrane.ca/ProgramGuide to check out the latest virtual guide. 
• Click on the REGISTER NOW button below to register.

7. How do I find out about Cochrane’s On-Demand Local Transit system? (COLT)

• Visit www.ridecolt.ca for details on where to buy tickets, how to book a ride, bus stops and much more!  
• Call 403-851-5995 to book a ride or download COLT, Cochrane’s official on-demand transit app via Google Play for Android or the App Store for Apple phones. 

8. What is the volunteer Income Tax Program?

Cochrane FCSS has volunteers available to assist you with your taxes. 

You may be eligible if you have a modest income and a simple tax situation. Income thresholds are based on family size. 

This program can also assist:  

• Seniors whose circumstances limit their understanding of tax forms 
• People with disabilities/challenges 
• Immigrants and new Canadians who have difficulties with English 
• Those unable to travel for assistance 
• The program is unable to assist those how are self-employed or have businesses.  

Call 403-851-2250 to find out if you qualify.  

9. I am new to Cochrane, where do I look to see what Cochrane has to offer?

• Visit the Town webpage Newcomers/Moving Here for details on the community.
• Visit the Cochrane Family & Community Support Services for local resources. 
• Visit the Family Resource Network for local resources.  
• Check out the Cochrane Immigrant Services Committee to see what events they have coming up.  
• Rocky View Immigrant Services (RVIS) is a non-profit organization which provides settlement and integration services to all immigrants and refugees. Call Fleeha if you have questions at 403-604-2377.